Business Process Improvement through E-Collaboration: Knowledge Sharing through the Use of Virtual Groups - Idea Group Publishing 2005
Implementing Collaboration Technologies in Industry: Case Examples and Lessons Learned (by Bjørn Erik Munkvold, Editor) - International Journal of e-Collaboration, Idea Group Publishing 2005
Compensatory Adaptation: Understanding How Obstacles Can Lead to Success - Infinity Publishing 2002
Evolution of Communication Systems: A Comparative Approach (by D. Kimbrough Oller and Ulrike Griebel, Editors) - Idea Group Publishing 2008
In Real Time: Managing the New Supply Chain (by Sandor Boyson, Lisa H. Harrington and Thomas M. Corsi) - Idea Group Publishing 2006
In Real Time: Managing the New Supply Chain (by Sandor Boyson, Lisa H. Harrington and Thomas M. Corsi) - International Journal of e-Collaboration, Idea Group Publishing 2006
Virtual Reality Technology (by Grigore C. Burdea and Philippe Coiffet) - International Journal of e-Collaboration, Idea Group Publishing 2006
Implementing Collaboration Technologies in Industry: Case Examples and Lessons Learned (by Bjørn Erik Munkvold, Editor) - Idea Group Publishing 2005
E-Collaborations and Virtual Organizations (by Michelle W.L. Fong, Editor) - International Journal of e-Collaboration, Idea Group Publishing 2005
Collaborative Information Technologies (by Mehdi Khosrow-Pour, Editor) - nformation Processing & Management, Elsevier Science 2005
M-Commerce: Technologies, Services and Business Models (by Norman Sadeh) - International Journal of e-Collaboration, Idea Group Publishing 2005
Redesigning Acquisition Processes: A New Methodology Based on the Flow of Knowledge and Information - Defense Acquisition University Press 2001
PMQP: Total Quality Management in Practice - IBPI Press 2000
Process Improvement and Organizational Learning: The Role of Collaboration Technologies - Idea Group Publishing 1999
Process Reengineering, PROI: A Practical Methodology - Editora Vozes 1995
Designing the User Interface: Strategies for Effective Human-Computer Interaction (by Ben Shneiderman and Catherine Plaisant) - Idea Group Publishing 2007
Systems Analysis and Design Fundamentals: A Business Process Redesign Approach - Sage Publications 2006
E-Collaboration Technologies and Organizational Performance: Current and Future Trends - Information Science Reference 0000
The Effects of Collaborative Technologies, Collaborative Information Technologies - 2002
Bridging the Industry-University Gap through Action Research, Encyclopedia of Information Science and Technology - 2005
Bridging the Industry-University Gap: An Action Research Study of a Web-Enabled Course Partnership, Challenges of Information Technology Education in the 21st Century - 2002
E-communication of Interdepartmental Knowledge: An Action Research Study of Process Improvement Groups, Managing the Human Side of Information Technology: Challenges and Solutions - 2002
Process Improvement and Knowledge Communication, Collaborative Information Technologies - 2002
A Case of Academic Plagiarism: Intellectual Property and the Internet, Intellectual Property in the Age of Universal Access - 1999
Using Groupware in Quality Management Programs, Technology Management - 1999
How likely is Simpson's paradox in path models? - 2017
Consequences of IM on Presence Awareness and Interruptions. - 2008
From composites to factors: Bridging the gap between PLS and covariance-based structural equation modelling
Unveiling the dark side of social networking sites: Personal and work-related consequences of social networking site addiction
Common Method Bias in PLS-SEM: A Full Collinearity Assessment Approach
Using WarpPLS in E-Collaboration Studies: An Overview of Five Main Analysis Steps
Team Adaptation to Electronic Communication Media: Evidence of Compensatory Adaptation in New Product Development Teams
Strategies, structures and information architectures: Toward international gestalts
Which is the best way to measure job performance: Self-perceptions or official supervisor evaluations?
Structural equation modeling with factors and composites: A comparison of four methods
Information Systems Action Research: Serving Two Demanding Masters
Benefits for Virtual Organizations from Distributed Groups
Integrating Groupware Technology into a Business Process Improvement Framework
How Likely is Simpson’s Paradox in Path Models?
One-Tailed or Two-Tailed P Values in PLS-SEM?
PLS-Based SEM Algorithms: The Good Neighbor Assumption, Collinearity, and Nonlinearity
Value Creation through Social Strategy
Advanced Mediating Effects Tests, Multi-group Analyses, and Measurement Model Assessments in PLS-based SEM
The Mediating Role of Voice and Accountability in the Relationship between Internet Diffusion and Government Corruption in Latin America and Sub-Saharan Africa
Using Data Labels to Discover Moderating Effects in PLS-Based Structural Equation Modeling
Organizational Members’ Use of Social Networking Sites and Job Performance: An Exploratory Study
Using WarpPLS in E-Collaboration Studies: What if I Have Only One Group and One Condition?
Analyzing Software Piracy from Supply and Demand Factors: The Competing Roles of Corruption and Economic Wealth
The Evolution of Costly Traits through Selection and the Importance of Oral Speech in E-Collaboration
Incorporating Simulated Animal Attacks in Human-Technology Interaction Interfaces: The Predictive Power of Biosemiotics and Evolutionary Psychology
E-Collaboration and E-Commerce in Virtual Worlds: The Potential of Second Life and World of Warcraft
Introduction to Darwinian Perspectives on Electronic Communication
Enterprise Systems Contracting: Developing and Testing a Model of Divergent Approaches in the Service and Manufacturing Sectors
Isolated versus Integrated Case Studies: A Comparison in the Context of Teaching Complex and Domain-specific IT Applications
An Experimental Study of Process Representation Approaches and their Impact on Perceived Modeling Quality and Redesign Success
Communication-based Workflow Redesign: Some Observations from an Experimental Study
Media Richness or Media Naturalness? The Evolution of our Biological Communication Apparatus and its Influence on our Behavior Toward E-Communication Tools
Compensatory Adaptation to Media Obstacles: An Experimental Study of Process Redesign Dyads,
Expanding the Boundaries of E-Collaboration
Communication, Trust, and Leadership in Virtual Teams: A Media Naturalness Perspective
An Analysis of the Implementation and Impact of Speech Recognition Technology in the Heath Care Sector
The Psychobiological Model: Towards a New Theory of Computermediated Communication Based on Darwinian Evolution
The Three Threats of Action Research: A Discussion of Methodological Antidotes in the Context of an Information Systems Study
Principles of Canonical Action Research
Action Research: Lessons Learned from a Multi-Iteration Study of Computer-mediated Communication in Groups
Can Lean Media Support Knowledge Sharing? Investigating a Hidden Advantage of Process Improvement
Communication-focused Business Process Redesign: Assessing a Communication Flow Optimization Model Through an Action Research Study at a Defense Contractor
Dealing with Plagiarism in the IS Research Community: A Look at Factors that Drive Plagiarism and Ways to Address Them
Web-supported Course Partnerships: Bringing Industry and Academia Together
IS Research Relevance Revisited: Subtle Accomplishment, Unfulfilled Promise, or Serial Hypocrisy?
Managing with Web-based IT in Mind
Resolving the E-collaboration Paradox: The Competing Influences of Media Naturalness and Compensatory Adaptation
Teaching the Use of Complex IT in Specific Domains: Developing, Assessing and Refining a Curriculum Development Framework
Using Complex IT in Specific Domains: Developing and Assessing a Course for Non-Majors
Asynchronous and Distributed Process Improvement: The Role of Collaborative Technologies
Changing the Focus of Business Process Redesign from Activity Flows to Information Flows: A Defense Acquisition Application
Compensatory Adaptation to a Lean Medium: An Action Research Investigation of Electronic Communication in Process Improvement Groups
E-Collaboration: A Look at Past Research and Future Challenges
Research Ethics in Information Systems: Would a Code of Practice Help?
The Ape that Used Email: Understanding E-communication Behavior through Evolution Theory
Information Overload: A Process-Centered View
Supporting Learning Processes with Collaboration Technologies: A Brief Look at Past Research and Challenges that Lie Ahead
Using the Web to Enable Industry-University Collaboration: An Action Research Study of a Course Partnership
A Case of Academic Plagiarism: The Perils of Internet Publication
A Field Study of Success and Failure Factors in Asynchronous Groupware-Supported Process Improvement Groups
Contribution by Participants in Face-to-Face Business Meetings: Implications for Collaborative Technology
An Action Research Study of Effects of Asynchronous Groupware Support on Productivity and Outcome Quality of Process Redesign Groups
Unveiling the dark side of social networking sites: Personal and work-related consequences of social networking site addiction
Positivist Information Systems Action Research: Methodological Issues
The effects of community factors on residents’ perceptions toward World Heritage Site inscription and sustainable tourism development
Electronic Media Variety and Virtual Team Performance: The Mediating Role of Task Complexity Coping Mechanisms
Exploring Free Questionnaire Data with Anchor Variables: An Illustration Based on a Study of IT in Healthcare
Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations
The Impact of Individualism on Buyer-Supplier Relationship Norms, Trust and Market Performance: An Analysis of Data from Brazil and the U.S.A.
A Mathematical Analysis of the Evolution of Human Mate Choice Traits: Implications for Evolutionary Psychologists
Enterprise Software Contracting Issues: Rights, Assurances and Responsibilities
Four Guiding Principles for Research on Evolved Information Processing Traits and Technology-mediated Task Performance
Media Naturalness Reduction and Compensatory Channel Expansion: A Study of Online and Face-to-face Sections of the Same Course
Representation Type Preferences in Operational Business Process Redesign: A Quasi-Experimental Field Investigation
Using WarpPLS in E-Collaboration Studies: Descriptive Statistics, Settings, and Key Analysis Results
Wikipedia and e-Collaboration Research: Opportunities and Challenges
Advantages of nonlinear over segmentation analyses in path models
Simpson's paradox, moderation and the emergence of quadratic relationships in path models: an information systems illustration.
Using WarpPLS in E-Collaboration Studies: Mediating Effects, Control and Second Order Variables, and Algorithm Choices
The Information Overload Paradox: A Structural Equation Modeling Analysis of Data from New Zealand, Spain and the U.S.A
A six-stage framework for evolutionary IS research using path models: Conceptual development and a social networking illustration
Non-normality propagation among latent variables and indicators in PLS-SEM simulations.
A Note on How to Conduct a Factor-Based PLS-SEM Analysis
Pain and Pleasure in Short Essay Writing: Factors Predicting University Students’ Writing Anxiety and Self-Efficacy
Pain and Pleasure in Short Essay Writing: Factors Predicting University Students’ Writing Anxiety and Self-Efficacy
Information Systems Theorizing Based on Evolutionary Psychology: An Interdisciplinary Review and Theory Integration Framework
An Evolutionary Game Theoretic Perspective on E-Collaboration: The Collaboration Effort and Media Relativeness
Communication Flow Orientation in Business Process Modeling and Its Effect on Redesign Success: Results from a Field Study
An Experimental Study of Simulated Web-based Threats and Their Impact on Knowledge Communication Effectiveness.
International Trade and World Peace: The Possible Moderating Effect of E-Collaboration Media Naturalness
A Discussion and Test of a Communication Flow Optimization Approach for Business Process Redesign
Can Hofstede’s Model Explain National Differences in Perceived Information Overload? A Look at Data from the U.S. and New Zealand
Designing E-Collaboration Technologies to Facilitate Compensatory Adaptation
Furthering IS Action Research: A Postpositivist Synthesis of Four Dialectics
Can Communication Medium Limitations Foster Better Group Outcomes? An Action Research Study
Government Transformation and Structural Rigidity: Redesigning a Service Acquisition Process
Groupware Support as a Moderator of Interdepartmental Knowledge Communication in Process Improvement Groups: An Action Research Study
Identifying Process Support Requirements to Facilitate Distributed Group Work: A Longitudinal Study
Knowledge and Information Communication in Organizations: An Analysis of Core, Support and Improvement Processes
Can Action Research be Made More Rigorous in a Positivist Sense? The Contribution of an Iterative Approach
Improving University Processes through Computer-Mediated Process Redesign Groups
Myths in Organisational Action Research: Reflections on a Study of Computer-Supported Process Redesign Groups
Negotiating Mutually Satisfying IS Action Research Topics With Organizations: An Analysis of Rapoport's Initiative Dilemma
The Nature of Data, Information and Knowledge Exchanges in Business Processes: Implications for Process Improvement and Organizational Learning
Using Groupware in Quality Management Programs
Is Re-engineering Possible in the Public Sector? A Brazilian Case Study
Learning and Process Improvement in Knowledge Organizations: A Critical Analysis of Four Contemporary Myths
Product Flow, Breadth and Complexity of Business Processes: An Empirical Study of Fifteen Business Processes in Three Organizations
Computer-based Learning Enhanced by Surprise: An Evolutionary Psychological Model
Media Naturalness and Compensatory Encoding: The Burden of Electronic Media Obstacles is on Senders
Improving Business Processes Electronically: An Action Research Study in New Zealand and the US
Media Naturalness and Online Learning: Findings Supporting both the Significant- and No-Significant-Difference Perspectives
Publishing Information Systems Action Research for a Positivist Audience
Global Funding of E- Collaboration Research: Challenges and Opportunities
Government Funding of E-Collaboration Research in the European Union: A Comparison with the United States Model
Web-Based Software Contracting: An Experimental Study of Deception Identification Across Two Different Media
Web-Based Software Contracting: An Experimental Study of Deception Identification Across Two Different Media.
Adaptations that Virtual Teams Make so that Complex Tasks Can be Performed Using Simple e-Collaboration Technologies
Incorporating Simulated Animal Attacks in Human-Technology Interaction Interfaces: The Predictive Power of Biosemiotics and Evolutionary Psychology
Pain and Pleasure in Short Essay Writing: Factors Predicting University Students’ Writing Anxiety and Self-Efficacy
Scaring Them into Learning! Using a Snake Screen to Enhance the Knowledge Transfer Effectiveness of a Web Interface
Factor-based structural equation modeling with WarpPLS
Factor-based structural equation modelling: Going beyond PLS and composites
Social Networking Site Use, Positive Emotions, and Job Performance
Do older programmers perform as well as young ones? Exploring the intermediate effects of stress and programming experience
Empathetic leadership: How leader emotional support and understanding influences follower performance
Do older programmers perform as well as young ones? Exploring the intermediate effects of stress and programming experience
Empathetic Leadership: How Leader Emotional Support and Understanding Influences Follower Performance
Minimum sample size estimation in PLS-SEM: The inverse square root and gamma-exponential methods
Minimum sample size estimation in PLS-SEM: The inverse square root and gamma-exponential methods
Organizational, technological and extrinsic factors in the implementation of cloud ERP in SMEs
Organizational, technological and extrinsic factors in the implementation of cloud ERP in SMEs
Single missing data imputation in PLS-based structural equation modeling
Single missing data imputation in PLS-based structural equation modeling
Kock, N. (2019), Factor-Based Structural Equation Modeling with WarpPLS, Australasian Marketing Journal, V.27, No.1, pp. 57-63. [July 2019; Publisher: Elsevier, New York, NY]
Harman’s single factor test in PLS-SEM: Checking for common method bias
The E-Collaboration Effort and Media Relativeness: An Evolutionary Game Perspective - European Journal of Operational Research
Encyclopedia of E-Collaboration - Idea Group Reference 2008
Are We Genetically Maladapted For ECollaboration?, Emerging E-Collaboration Concepts and Applications - Idea Group Publishing 2007
Hypothesis testing with confidence intervals and P values in PLS-SEM - International Journal of e-Collaboration 2016
A Comparative Analysis of E-Collaboration Research Funding in the European Union and the United States - Idea Group Publishing 2009
E-Collaboration: Concepts, Methodologies, Tools and Applications - Information Science Reference 2009
E-Collaboration: Concepts, Methodologies, Tools, and Applications - Idea Group Publishing 2009
Managing Operational Business Processes with Web-based Information Technologies - Idea Group Publishing 2009
Virtual Team Leadership and Collaborative Engineering Advancements: Contemporary Issues and Implications - Information Science Reference 2009
Global Funding of E-Collaboration Research - Idea Group Publishing 2008
Task Constraints as Determinants of E-Collaboration Technology Usefulness - Idea Group Publishing 2008
The Ape that Used E-Mail: An Evolutionary Perspective on E-Communication Behavior - Idea Group Publishing 2008
Using Computer-Mediated Groups to Improve University Processes: An Action Research Study in New Zealand - Idea Group Publishing 2008
Virtual Teams Adapt to Simple E-Collaboration Technologies - Idea Group Publishing 2008
Car Racing and Instant Messaging: Task Constraints as Determinants of e-Collaboration Technology Usefulness - International Journal of e-Collaboration, Idea Group Publishing 2006
Expanding the Boundaries of E-Collaboration: Special Issue of the Journal IEEE Transactions on Professional Communication - IEEE Computer Society Press 2005
Using Action Research to Study E-Collaboration - nternational Journal of e-Collaboration, Idea Group Publishing 2005
Do We Have e-Collaboration Genes? - International Journal of e-Collaboration, Idea Group Publishing 2005
What is E-Collaboration? - International Journal of e-Collaboration, Idea Group Publishing 2005
Action Research in Information Systems: Special Issue of the Information Technology & People Journal - MCB Press 2001
E-Collaboration: Special Issue of the Journal of Systems and Information Technology - Department of Information Systems, Edith Cowan University 2001
IS Research Relevance Revisited: Subtle Accomplishment, Unfulfilled Promise, or Serial Hypocrisy?, 22nd International Conference on Information Systems: Panel Discussion Supplement - The Association for Information Systems 2001
IS Research Ethics: Defining Ethical, Barely Ethical and Unethical Behavior, 21st International Conference on Information Systems: Panel Discussion Supplement - The Association for Computing Machinery 2000
IS Action Research: Can we Serve two Masters?, 20th International Conference on Information Systems: Panel Discussion Supplement - The Association for Computing Machinery 1999
Special Issue: Action Research in Information Systems - Journal of Management Information Systems 2017
Achieving World Peace through International Trade: Can E-Collaboration Technologies Help Make this Happen? - Idea Group Publishing 2010
Can Virtual Worlds Support E-Collaboration and E-Commerce? A Look at Second Life and World of Warcraft - Idea Group Publishing 2010
Costly Traits and E-Collaboration: The Importance of Oral Speech in Electronic Knowledge Communication - Springer 2010
Evolutionary Psychology and Information Systems Research: A New Approach to Studying the Effects of Modern Technologies on Human Behavior - Springer 2010
Evolutionary Psychology and Information Systems Theorizing - Evolutionary Psychology and Information Systems Research: A New Approach to Studying the Effects of Modern Technologies on Human Behavior 2010
Interdisciplinary Perspectives on E-Collaboration: Emerging Trends and Applications - Information Science Reference 2010
Surprise and Human Evolution: How a Snake Screen Enhanced Knowledge Transfer through a Web Interface - Springer 2010
A Basic Definition of E-Collaboration and its Underlying Concepts - Idea Group Publishing 2008
Darwinian Perspectives on Electronic Communication: Special Issue of the Journal IEEE Transactions on Professional Communication - IEEE Computer Society Press 2008
E-Collaboration in Modern Organizations: Initiating and Managing Distributed Projects - CyberTech Publishing 2008
A Discussion of Key Conceptual Elements of E-Collaboration, Emerging E-Collaboration Concepts and Applications - Idea Group Publishing 2007
A Web-Enabled Course Partnership, Encyclopedia of Information Science and Technology - Idea Group Publishing 2007
Action Research and its Use in E-Collaboration Inquiry, Emerging E-Collaboration Concepts and Applications - Idea Group Publishing 2007
Emerging E-Collaboration Concepts and Applications - Information Science Publishing 2007
Evidence of Compensatory Adaptation to Unnatural Media in a Field Study of Process Redesign Dyads, Advances in Information Resources Management - Idea Group Publishing 2007
A Test of The Communication Flow Optimization Model Through an Action Research Study at a Defense Contractor, Information Systems Action Research: An Applied View of Emerging Concepts and Methods - Springer 2006
Information Systems Action Research: An Applied View of Emerging Concepts and Methods - Springer 2006
The Three Threats of Organizational Action Research: Their Nature and Related Antidotes, Information Systems Action Research: An Applied View of Emerging Concepts and Methods - Springer 2006
Unexpected Outcomes of Lean E-Collaboration, Encyclopedia of ECommerce, E-Government and Mobile Commerce - Idea Group Publishing 2006
Achieving Competitive Advantages in a Digital World: Virtual Organizations and Distributed Process Improvement through E-Collaboration Technologies - E-Collaboration Technologies and Organizational Performance: Current and Future Trends
Action Research: Its Nature and Relationship to Human-Computer Interaction - Interaction-Design.org
Media Compensation Theory: A Darwinian Perspective on Adaptation to Electronic Communications and Collaboration - Springer
Media Naturalness Theory: Human Evolution and Behavior Toward Electronic Communication Technologies - Oxford University Press
Rethinking User’s Agency for Online Behaviors: Perception, Representation, and Activity
Redesigning Acquisition Processes through E-Collaboration: Theory-Grounded Software Development and Empirical Analysis
Shifting the Focus of Process Redesign from Workflows to Information Flows: Testing and Refining the InfoDesign Methodology for Defense Acquisition
Information Technology, Problem Solving, and Lifelong Learning
Developing a Methodology for Redesigning Acquisition Processes Based on Information Load Analysis
Information Technology, Problem Solving, and Lifelong Learning
Process Redesign with Support of Internet Collaboration Technologies
A Joint Techno-MBA Program Involving the Pontifical Catholic University of Parana and Temple University
MultiMail: A Computer Tool to Support Asynchronous Group Interaction
"Core CMC research author" - Handbook of Research on Electronic Surveys and Measurements
Associate Professorship Recipient - Lehigh University’s Class of 1961
IGI Global’s Outstanding Editor-in-Chief - IGI
Phi Kappa Phi Honor Society - Phi Kappa Phi
Professorship Recipient - University of Coimbra’s Gulbenkian
"Top IS Researcher” - Journal Communications of the AIS - 01-01-2006
University’s Scholar of the Year Award - Texas A&M International University, Laredo, TX - 01-01-2005
Founding Editor-in-Chief - International Journal of e-Collaboration - 01-01-2004
AcademicKeys’ Who's Who in Business Higher Education - AcademicKeys - 01-01-2003
School of Business’ Research Honor Roll - Temple University, Philadelphia, PA - 01-01-2002
School of Business’ Research Honor Roll - Temple University, Philadelphia, PA - 01-01-2001
CIGNA Research Fellow - CIGNA - 01-01-2000
Anbar Citation of Excellence Award - Anbar - 01-01-1999
Best Paper in Track Award - Americas Conference on IS - 01-01-1999
MCB Press Highly Commended Paper Awards - MCB Press - 01-01-1998
MCB Press Outstanding Paper Award - MCB Press - 01-01-1997
Best Paper Award - Australasian Conference on IS - 01-01-1995
Featured in an article about electronic communication and compensatory adaptation.
Interviewed for and featured in an article about cognitive effort in connection with the use of electronic communication tools, by Kimberley Patch
Featured in an article about the appointment as Editor-in-Chief for the International Journal of e-Collaboration.
Interviewed for and quoted in an article about telecommuting, by Steve Bien-Aime.
Featured in an article about electronic communication and compensatory adaptation.
Interviewed for and featured in an article about electronic communication and compensatory adaptation by Jessica Ratliff and Steve Harmon
Interviewed for and featured in an article about combating academic plagiarism.
Cited in an article about electronic communication in organizations by Antonio Padilla-Meléndez.
Cited in an article about electronic miscommunication by M.J. Rose.
Cited in an article about action research
Interviewed for and featured in a radio news segment about compensatory adaptation, by Ruben Villarreal and Al Guevara
(October, 2002). Interviewed for and cited in an article about academic plagiarism by Jenny Pickles.
Interviewed for and cited in an article about electronic collaboration by Margaret L. Young
Cited in an article about electronic communication in the Magazine’s Forward Thinking section.
Cited in an article about electronic communication
Interviewed for and quoted in an article about illegal e-mail spam, by Mike DeNardo
Interviewed for and featured in an article about the use of electronic communication in business, by Pat Curry
Interviewed for and quoted in an article about the use of electronic communication in organizations, by Ted Bowen
Interviewed for and featured in an article in Portuguese about human evolution and its influence on e-mail use and behavior, by Alvaro Vieira
Interviewed for and featured in an article in Portuguese about human evolution and electronic communication behavior, by Alda Rocha
Interviewed for and featured in a radio news segment (MPR’s Future Tense) about cognitive effort in electronic communication versus face-to-face communication, by Jon Gordon
Interviewed for and featured in an article in Spanish about human evolution and Internet use
Interviewed for and featured in an article in Portuguese about human evolution and electronic communication behavior
Interviewed for and featured in an article about cognitive effort and electronic communication, by Michael Bartlett
Interviewed for and quoted in a TV news segment about staying connected while on vacation
Interviewed for and quoted in an article about organization of electronic communication records, by Robert Strauss
Interviewed for and quoted in an article about quality of electronic messages and organizational rank, by Gwen Florio